Shipping Policy
At Solaris Shades, we are committed to delivering your favorite branded sunglasses safely and promptly. Please read our shipping policy carefully.
1. Delivery Areas
-
We currently deliver within Pakistan.
-
Delivery to certain remote areas may take longer; estimated delivery times will be communicated during checkout.
2. Processing Time
-
Orders are typically processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Methods & Charges
-
Delivery charges are calculated based on your location and the shipping method chosen at checkout.
-
For Cash on Delivery (COD) orders, standard delivery charges apply.
-
We occasionally offer free shipping promotions on select products.
4. Estimated Delivery Time
-
Standard delivery usually takes 3–7 business days depending on your location.
-
Delivery times are estimates and may vary due to unforeseen circumstances, including weather, traffic, or courier delays.
5. Order Tracking
-
Once your order is shipped, we will provide a tracking number via WhatsApp or email (if applicable) so you can monitor your shipment.
6. Shipping Damages
-
If your order arrives damaged, please contact us immediately via WhatsApp at 0341-8533101 with photos of the damage.
-
We will arrange a replacement or refund according to our Return & Refund Policy.
7. Undelivered Orders
-
Please ensure the shipping address provided is complete and accurate.
-
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
8. Contact for Shipping Queries
For any questions related to shipping, delivery times, or tracking, reach out to us via WhatsApp at 0341-8533101.